Download the New Forrester Report that Focuses on the New BSM Point Tools for Improving I&O's Change Management and Incident Processes.
A new breed of solutions is appearing that will prove useful in helping IT operations professionals achieve their BSM goals. No one solution encompasses all that BSM embodies today, but several point products exemplify the original BSM concept.
Some key quotes:
"Evolven Software for a change control solution that discovers all changes in real time."
"A new breed of solutions is appearing that will prove useful in helping IT operations professionals achieve their BSM goals."
"Evolven analyzes change impact through application dependency discovery, detects the rogue ones, and proposes an actionable dashboard for remediation."
"...tools that offer both real-time and granular discovery to help support a better incident and change management process."
"...provide immediate results by building a bridge between the end user and IT operations."
"..best-of-breed products are targeted to specific steps in management processes. Because of these clear boundaries, using point solutions in this instance improves the process without threatening the whole I&O management strategic initiative."
DOWNLOAD this insightful report and learn how new BSM point tools, like Evolven Configuration Analytics, exemplify a new breed of tools to help incident and change management. These are the up and coming solutions for IT management, as the report notes: "...tools that offer both real-time and granular discovery to help support a better incident and change management process."