Change Management
Change management is an IT service management discipline. Change Management seeks to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes in order to control IT infrastructure, minimizing the number and impact of any related incidents upon service and performance. Changes in the IT infrastructure may arise reactively in response to problems or externally imposed requirements, e.g. legislative changes, or proactively from seeking improved efficiency and effectiveness or to enable or reflect business initiatives, or from programs, projects or service improvement initiatives or even by manual unreported changes.Article: 25 IT Environment Performance Metrics for Taking Your Organization to the Next Level
We've identified 25 key IT performance metrics that you can apply to take your IT organization to success.
Article: 7 Terrific Ways for Applying IT Analytics to Dramatically Improve IT Operations
IT is moving to apply an analytics-driven approach to better manage IT operations, significantly improving how configuration information is handled. Check out our list and see how to leverage analytics to get the most out of configuration data for...
Article: A 5 Point Game-Plan For Reducing IT Incidents
Every IT incident carries the risk of harming IT's reputation. What can you do to reduce the volume of IT incidents? Here's a 5 point game-plan for ways to do it. How many of them are you doing already?
Article: APM Digest: Control or Change? Maintaining Enterprise Performance Without Compromising Innovation
Businesses will need change management and configuration management resources that can allow them to effectively drive...
Article: Can You Spot the Differences in Your IT Environments?
When considering the challenges of maintaining IT environment stability, I was reminded of spot the difference pictures. The concept of Granular Configuration Automation is about automatically finding the smallest changes in an environment and...
Article: Change Management Challenges in Today's Complex IT Landscape
IT operations teams face the strain of constant change requests, further compounded by increasingly complex environments that need to be kept available and operating at high performance continuously. Due to this, the main cause of slowdown in IT...
Article: Changes, Incidents and Unintended Consequences Index
Get a feel for how unplanned changes in your organization lead to incidents that have a serious impact on the performance of your IT environment.
Article: Cloud Configuration Management is Critical for Leveraging Cloud Advantages
To realize the benefits of cloud, IT still needs to invest in cloud configuration management and make it a critical part of cloud-based operations.
Article: Complexity in the Modern Data Center and How to Overcome it (a Webinar with Forrester)
Forrester VP and Principle Analyst, Jean-Pierre Garbani, brought in an impressive crowd in withhis impressive insights on how the new realities of today's IT landscape and complexity impact change & configuration management. Learn how a new...
Article: Control and Agility in IT: BSM Review Interviews Evolven CEO Sasha Gilenson
The BSM Review recently interviewed Sasha Gilenson, CEO of Evolven, to gain insights into how best to balance control and agility for today's IT Operations and still meet the ongoing needs of the business.
Article: Does Virtualization Introduce New Configuration Management Challenges?
Nearly 75% of a recently surveyed audience of IT professionals agreed that virtualization introduces new management challenges for IT operations.
Article: Entering the Change Twilight Zone and How to Overcome It
Change happens. Change keeps the world on the move. In a recent webinar with the Enterprise Management Association (EMA) a concept was introduced describing the critical areas where processes typically break down and where critical information is...
Article: Forrester Rediscovers BSM with Evolven
In the recent Forrester Research report, "It's Time to Rediscover BSM", Forrester Analysts identify the new breed of solutions that will prove useful in helping IT operations professionals achieve their IT management goals. Evolven is noted as one of...
Article: Forrester: Assessing Complexity In IT Operations
Complexity is a recurring theme for today's infrastructure and operations (I&O) executives. In a recent report from Forrester Research on "Assessing Complexity In IT Operations," Evolven was one of the companies interviewed to address the...
Article: How to Drive Change While Remaining in Control – A recorded webinar with experts from EMA and Evolven
Enterprise Management Associates (EMA) Managing Research Director, Steve Brasen, pulled in an impressive crowd in with his amazing insights on change & configuration at our recent webinar now available for you to watch on demand. Learn how ...
Article: I Want Advanced Notice of Any Unplanned Outages!
Is wanting to know about unplanned outages ahead of time demanding the impossible? Not at all! There are innovative ways of taking on the unknown and managing unplanned IT outages.
Article: Is the CMDB Dead?
The new reality of today's data center and cloud environments means new information is being created dynamically, and configurations changed at an unprecedented pace. We have consolidated a comprehensive collection of articles and observations showing...
Article: IT Departments Cite Current Configuration Management as Ineffective for Running the Modern Data Center and Cloud
Nearly 70% of a recently surveyed audience of IT professionals cited that their current configuration management approach is inadequate for meeting the needs of today's ever changing IT operations.
Article: Manufacturing Happiness? How a Customer Improved Stability and Radically Cut Unplanned Changes
Struggling with downtime and instability in the management of your modern data center? See how this Evolven customer improved stability and cut unnessary IT configuration changes by 90%.
Article: Most Common Change and Configuration Issues in 2011
In today's complex operations, change and configuration errors are common, very common. Here are some of the most common change and configuration issues that we have seen in our customer's experiences.
