New Evolven Incident Investigation Solution Cuts Investigation Time & Effort by 50% and Minimizes Downtime

New Evolven Incident Investigation Solution To Slash Investigation Time And Effort By 50% And Minimize System Downtime

Evolven announces the release of a new solution that helps IT teams prevent high impact IT environment incidents before they spiral out of control.

JERSEY CITY, NJ (August 11, 2010) – Evolven Software Inc., the pioneer of Granular Configuration Automation solutions, announced today a new solution that cuts incident investigation time before incidents spiral out of control and cause a major impact to the organization.

For today’s complex IT environments, it doesn’t take much to cause a high impact incident. Any minute mis-configuration or omission of a single configuration parameter can quickly lead to an incident with high impact: reputation damage, dissatisfied customers, financial losses, legal liabilities, and full re-organization. Productivity drops drastically as Incident Investigation teams are transformed into a group of ‘firefighters’, running against time to stabilize high-priority crises.

Since Incident Investigation teams are under significant pressure to identify the root-cause of an incident, the ability to identify those critical configuration differences that could trigger an incident quickly and easily empowers incident teams to focus their efforts on a small group of changes. This way they will not branch out in many different directions and waste valuable time on trial and error approaches, getting the incident resolved before it spirals out of control and causes a major impact to the organization.

Using the new Evolven Incident Investigation solution allows incident investigation teams to slash their investigation time and effort by a staggering 50%, hence minimizing system downtime and preventing an incident from impacting operations across the board.

“When environment incidents occur, it’s really a race against time to find out what happened and get it solved,” says Sasha Gilenson, Evolven’s CEO. “Evolven Comparison is powerful, comparing entire environments, diving deep to capture, analyze and report details of configuration parameters at the most granular level and thus empowering Incident Investigation teams to focus on what matters most."

To investigate environment incidents and quickly identify configuration changes and differences that are the incident’s root-cause, incident teams will use the new Evolven Incident Investigation solution to execute comparisons of the problematic environment with:

• a previous, historical snapshot of the environment under investigation (when it was working well) – to identify the granular changes that might trigger the incident comparing with
• the last good baseline - to identify configuration and bill-of-material drift that could lead to the incident comparing
• a working (comparable) environment – to identify environment content of configuration causing the incident comparing with

Evolven Comparison is a Granular Configuration Automation solution that allows IT organizations to compare their complicated IT environments with a historical snapshot or golden baseline for analyzing changes and differences with a focus on criticality as well as impact. The comparison results are presented visually for fast and easy analysis, turning IT environment comparisons into actionable information that support decision making.

About Evolven

Evolven delivers innovative configuration management solutions for the modern data center and cloud. Evolven’s Configuration Analytics solution enables companies to dramatically increase the stability of their IT environments, lower operating costs, reduce the risk of production outages and cut environment incident investigation time & effort.

Evolven is a privately held, venture backed company headquartered in the U.S., with presence in the US, Europe and the Middle East and a development center in Israel. Evolven's executive team and advisory board include world-renowned experts from the world of IT management and enterprise software.  Evolven's investors are leading venture capital firms Pitango Ventures (www.pitango.com) and Index Ventures (www.indexventures.com).

Learn more about Evolven at www.evolven.com

Media Contact

Martin Perlin, Evolven, This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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