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Downtime, Outages and Failures - Understanding Their True Costs

When it comes to mission-critical applications, and the performance of the data center, companies put a lot of cash to see results, however, the investment doesn't always deliver the hoped-for outcome. Read more...

The Facebook Outage Heard Around the World - What IT Ops Can Learn

Facebook blames a server configuration change for its massive outage last week. Why it lasted so long and what IT Ops and Cloud Ops can learn. Read more...

Accelerate With Confidence (Part 4)

This article is part of a series covering how changes still present a risk for today's IT operations, despite advances in technology and processes, and how a change-centric analytics approach addresses this. Read more...

Machine Learning Analytics (Part 3)

This article is part of a series covering how changes still present a risk for today's IT operations, despite advances in technology and processes, and how a change-centric analytics approach addresses this. Read more...

Deep Data Collection (Part 2)

This article is part of a series covering how changes still present a risk for today's IT operations, despite advances in technology and processes, and how a change-centric analytics approach addresses this. Read more...

What Changed? Do You Really Know What Actually Changed in Your Environment? (Part 1)

This article is part of a series covering how changes still present a risk for today's IT operations, despite advances in technology and processes, and how a change-centric analytics approach addresses this. Read more...

2017 Will Be the Year Of Chatbots for IT Operations

IT operations continues to grow more complex every year. The IT daily challenges that organizations face are increasing, while the staff needed to resolve these issues is decreasing. The massive amount of data flowing through today’s IT organizations puts new pressures on  teams to not only maintain high application performance and stability, but also deliver value to the business side. Read more...

AWS Outage that Broke the Internet Caused by Unintended Change

Last week, many faced error screens and slow moving websites, struggling to use some of their favorite apps and on-line products, when Amazon’s Web Service (AWS) failed. The long list of companies affected by the AWS outage included Adobe, Atlassian, Business Insider, Docker, Expedia, GitLab, Coursera, Medium, Quora, Slack, Twilio, and the US Securities and Exchange Commission, among many others. Read more...

Know What Changed to Stop Outages (Part 5)

This article is part of a 5 part series covering how unauthorized changes still remain the bane of today's IT operations, regardless of advances in technology, and how automated change detection is critical for addressing this. Read more...

Empower the Service Desk to Prevent Incidents(Part 4)

This article is part of a 5 part series covering how unauthorized changes still remain the bane of today's IT operations, regardless of advances in technology, and how automated change detection is critical for addressing this. Read more...