Blog | IT Operations Analytics Change Analytics

Environment Consistency: Essential for Cloud-Native Computing

• 11 Nov 2019
• Written by: Jason Bloomberg

Modern cloud-native observability tools like Evolven are essential for ensuring environment consistency, both in pure Kubernetes deployments as well as the more common hybrid IT scenarios. With Evolven, operators can compare the configuration of both software and infrastructure components both within the same environment (like clustered servers) and across environments (dev/test/prod, for example).

Change Awareness: The SRE’s Best Friend

• 24 Oct 2019
• Written by: Jason English

SREs are expected to collaborate effectively and break down organizational silos with empathy -- striking that balance between tapping the brakes for operational safety, and punching the gas pedal by equipping their colleagues with better delivery tools and faster issue resolution. With observability and insight into change, the SRE can get ahead of change, automating the prevention of many change-related issues, and aligning IT resources in times of crisis, to take action on any changes that affect critical applications.

How to Resolve the Agility-Stability Paradox for Enterprise Software

• 02 Oct 2019
• Written by: Jason Bloomberg

The adoption of new technologies like the Cloud, containers, and serverless applications, as well as such agile practices as rapid development and CI/CD, has profound implications for application and service stability. In the face of near-continuous change, how can top performance and stability be maintained, compliance and security risks be mitigated, and unauthorized or blacklisted changes be avoided?

Storm clouds: Why IT incidents still occur in cloud environments, and how to successfully troubleshoot them

• 11 Sep 2019
• Written by: Sasha Gilenson

The cloud revolution, which started a number of years ago, has reached massive volume and impact. Just last year, a survey conducted by IDG discovered that over 70% of companies have at least one cloud-based application or infrastructure.

The Q2’19 shutdown roundup: The latest and biggest IT outages

• 10 Sep 2019
• Written by: Evolven

Even though IT outages have become a common evil, just thinking about a major one makes IT professionals break out in a cold sweat. These can cause serious damage on many levels, from operational to promotional ones. To make mattersworse, even the largest organizations in the world can be subject to major outages, even after having dedicatedlargebudgets toprevent them.

Unauthorized Change: The Devil You Don’t Know

• 25 Jul 2019
• Written by: Jason English

Why do IT governance and configuration management processes fail to catch these unauthorized changes?

Everything’s locked down to get ready to stream the major media charity event. Environments are monitored. Releases, updates and patches are well-governed with an approval chain. Development and IT Ops teams are fully trained on configuration management, change control, and infrastructure release processes.

Oops I did IT again: 7 APM mistakes by top IT Ops pros that hurt the bottom line

• 25 Jul 2019
• Written by: Evolven

APM tools are here to stay

Oh, APM. Can’t easily (and with not enough expertise) live with them, can’t run a large enterprise (or any enterprise in today’s world) without them.

‘What Change Caused this Mess?’ 8 Lessons IT Ops Must Learn from the Facebook Outage

• 24 Apr 2019
• Written by: Gad Cohen

Even though It’s 2019, enterprise IT teams are still struggling with massive outages and other performance incidents that have far-reaching impacts across multiple business aspects (let alone the bottom line).

Downtime, Outages and Failures - Understanding Their True Costs

• 11 Apr 2019
• Written by: Gad Cohen

When it comes to mission-critical applications or data-center performance quality, enterprises are willing to make huge investments. Unfortunately, these investments don’t always fully deliver.

The Facebook Outage Heard Around the World - What IT Ops Can Learn

• 17 Mar 2019
• Written by: Gad Cohen