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Unauthorized Change: The Devil You Don’t Know

Why do IT governance and configuration management processes fail to catch these unauthorized changes?

Everything’s locked down to get ready to stream the major media charity event. Environments are monitored. Releases, updates and patches are well-governed with an approval chain. Development and IT Ops teams are fully trained on configuration management, change control, and infrastructure release processes.

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Oops I did IT again: 7 APM mistakes by top IT Ops pros that hurt the bottom line

APM tools are here to stay

Oh, APM. Can’t easily (and with not enough expertise) live with them, can’t run a large enterprise (or any enterprise in today’s world) without them.

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‘What Change Caused this Mess?’ 8 Lessons IT Ops Must Learn from the Facebook Outage

Even though It’s 2019, enterprise IT teams are still struggling with massive outages and other performance incidents that have far-reaching impacts across multiple business aspects (let alone the bottom line).

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Downtime, Outages and Failures - Understanding Their True Costs

When it comes to mission-critical applications or data-center performance quality, enterprises are willing to make huge investments. Unfortunately, these investments don’t always fully deliver.

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The Facebook Outage Heard Around the World - What IT Ops Can Learn

Facebook blames a server configuration change for its massive outage last week. Why it lasted so long and what IT Ops and Cloud Ops can learn. Read more...

Accelerate With Confidence (Part 4)

This article is part of a series covering how changes still present a risk for today's IT operations, despite advances in technology and processes, and how a change-centric analytics approach addresses this. Read more...

Machine Learning Analytics (Part 3)

This article is part of a series covering how changes still present a risk for today's IT operations, despite advances in technology and processes, and how a change-centric analytics approach addresses this. Read more...

Deep Data Collection (Part 2)

This article is part of a series covering how changes still present a risk for today's IT operations, despite advances in technology and processes, and how a change-centric analytics approach addresses this. Read more...

What Changed? Do You Really Know What Actually Changed in Your Environment? (Part 1)

This article is part of a series covering how changes still present a risk for today's IT operations, despite advances in technology and processes, and how a change-centric analytics approach addresses this. Read more...

2017 Will Be the Year Of Chatbots for IT Operations

IT operations continues to grow more complex every year. The IT daily challenges that organizations face are increasing, while the staff needed to resolve these issues is decreasing. The massive amount of data flowing through today’s IT organizations puts new pressures on  teams to not only maintain high application performance and stability, but also deliver value to the business side. Read more...