Expert Insights and Best Practices for IT Operations | Evolven Blog
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BSM Rediscovered (Forrester)
Jean-Pierre Garbani, VP and Principle Researcher at Forrester, explores the roots of Business Service Management (BSM). What actually happened was that the CMDB discovery tools showed a lot of limitations, creating the imperfect CMDB.
Configuration Management Database: The New Kid on the ITIL Block
Paul Rubens declares that creating a CMDB is no small task. He explains that for all but the smallest of organizations, creating a complete CMDB is likely to be a mammoth project whose completion will be measured in years, if ever.Read more...
I&O Execs: It’s Time To Rediscover BSM (Forrester)
Principal Researcher and VP of Forrester Research, Jean-Pierre Garbani, looks at the original business service management (BSM) concept. As Jean-Pierre continues, the foundational technology of application mapping discovery and the configuration management database (CMDB) or configuration management system (CMS) has not yet fulfilled all of its promises.
CMDB in the Cloud: not your father’s CMDB
Why is the current Configuration Management Database (CMDB) ill-equipped to perform the function it was intended to? William Vambenepe says that a new approach to discovery is needed. The new reality of today's data center means new information is being created at a very rapid rate and similarly environments can change at an unprecedented pace.
Business Computing World: IT Operations Gets Complicated with Mobile Devices on the Scene
Demands on IT are growing as today's technology allows greater mobility of employees. Accessibility of mobile devices and lack of clear policies lead to an explosion in the amount of mobile technologies in the workplace. Will IT organisations be up to the challenge? Read more...Top 10 Reasons a CMDB Implementation Fails
Tobin Isenberg explores some of the common reasons that CMDB implementations fail. If the there is too much data, it makes it hard to find anything, when there is inaccurate data, no one will trust the CMDB. Read more...CMDB: What Does It Really Mean
Rob England, AKA The IT Skeptic, defines CMDB as "that huge IT Monument to unnecessary technology which is known to the vendors and their sucker buyers as CMDB". He describes CMDB as a complex technology with costs exceeding its real value. Read more...The Change Management Database (CMDB) Only Works When it's Up to Date
Tom Kearns says that the unfortunate reality for CMDB is that many times we don't have a single CMDB and it is not always up-to-date and accurate. There are also a lot of changes happening that need be recorded in the CMDB and when changes occur, the CMDB is usually updated after-the-fact, leaving an information accuracy gap that gets repeated over and over again.
The CMDB is Dead, Long Live the CMDB
Joe Heck considers that thing that has become labelled as a “CMDB”, saying that for himself it isn’t. It isn’t a configuration management database. He explains that for IT, it’s just an inventory of assets – digital and physical. Read more...SIGN UP FOR OUR NEWSLETTER
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