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The Five-Percent Club

Rob England, AKA The IT Skeptic, announces an exclusive new forum - the Five-Percent Club. These are the 5% of companies that actually succeeded in justifying and implementing CMDB. Read more...

ITIL’s Dead Elephant: CMDB Can't Be Done

Rob England, AKA The IT Skeptic, describes why CMDB or CMS is - for most organisations - a bad idea. For example, how will you populate the CMDB initially? The vendors' silver bullet solution is auto-discovery. It can find out something about many things, but not everything about ALL things. Read more...

CMDB is not a given: Why CMDB is a Bad Idea for 95% of Organizations

CMDB is not a given: Why CMDB is a Bad Idea for 95% of OrganizationsRob England explains that CMDB is not a given. CMDB has actually been inflated and over-sold to hide its complexities and justify its huge costs. CMDB really becomes an obscure niche technology of interest to a few, not a core foundation of IT operations.
 
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Gartner on CMDBs: Caterpillars or Butterflies?

Gartner on CMDBs: Caterpillars or Butterflies?Raul Cristian Aguirre comments on the recently released paper from Gartner, Hype Cycle for IT Operations Management, which describes the state of CMDB deployments (Referring to CMDB, Raul calls them financial black holes).
 
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The Value of CMDB Seldom Exceeds the Cost of Doing It

Rob England, AKA The IT Skeptic, says CMDB can't be done. Just to get the benefit linking a change or incident in a CI to the associated service(s) for determining impact requires enormous costs. Read more...

CMDB = IT Bill of Materials? Resources?

CMDB = IT Bill of Materials?Charles Betz, Research Director at Enterprise Management Associates (EMA), compares the CMDB to the manufacturing world’s Bill of Materials. However, he points out that this comparison falls short.
 
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Reinvent the Obsolete but Necessary CMDB (Forrester)

Forrester ResearchForrester researcher, Glenn O’Donnel says that the once-promising configuration management database (CMDB) has failed. The complexity and confusion surrounding the CMDB has led to many project failures, prompting I&O professionals to rethink their approach.
 
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Critical Microsoft 2008 Server Application Configurations Top Picks

Microsoft 2008 Server Application administrator? See the configuration top picks we've compiled, chosen from the Microsoft 2008 Server Application experts amongst our customers, that you should definitely worry about, helping you to keep reliable performance. Read more...

Enterprise Features: Streamlining of IT Ops with Social Interaction Platforms

media logo enterpriseEnabling social media for IT stands to dramatically enhance the alignment of business and IT. This will mean better engagement to IT's customers (the business and the organization's end users), driving productivity and even lowering costs.
 
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25 IT Environment Performance Metrics for Taking Your Organization to the Next Level

We've identified 25 key IT performance metrics that you can apply to take your IT organization to success. Read more...