Change - Episode 1: The Outage
Change unfolds one, short story - a story inspired by true events - over the course of multiple episodes. This follows the plot and characters wherever they lead, through many surprising twists and turns. We won't know what happens at the end of the story until we get there. We'll keep bringing new chapters, so it's important to listen in, starting with Episode 1.
What happens when an international financial organization suffers a devastating IT outage? Suddenly daily activities that they took for granted become nearly insurmountable obstacles! Systems remain offline - indefinitely and customers cannot access their accounts. Not only that but customers can't use debit cards, ATMs, telephone or mobile banking.
Join us as we explore the circumstances surrounding this major IT event and investigate, one, short, episode at a time, what happened, getting a variety of perspectives from the inside knowledge of IT to industry professionals.