CMDB = IT Bill of Materials? Resources?
Charles Betz, Research Director at Enterprise Management Associates (EMA), compares the CMDB to the manufacturing world’s Bill of Materials. However, he points out that this comparison falls short. Whereas, a Bill of Materials implies a supply chain, the IT service Bill of Materials is partly intangible.
So based on this analogy, what makes the CMDB so controversial? Why is the CMDB maligned? For the manufacturing world, Bill of Materials data needs to be 99% accurate. This doesn’t happen in the CMDB.
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