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Two Gartner IT Market Clock Reports Give High Scores to IT Operations Analytics

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Two Gartner IT Market Clock Reports Give High Scores to IT Operations Analytics


 

Recently Gartner released 2 new IT Market Clock reports authored by Will Cappelli and Colin Fletcher:

IT Market Clock IT Automation

Below are some of the key areas of The IT Market Clock IT Automation report. One of the technologies noted that is on 'Advantage' side of the clock is IT Operations Analytics.
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IT Market Clock for IT Infrastructure Availability and Performance Management

Below are some of the key areas of The IT Market Clock for IT Infrastructure Availability and Performance Management report. It should be noted that IT Operations Analytics toolsets lies in the 'Advantage' side of this clock as well.
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IT Operations Analytics Accelerating

Expecting IT Operations Analytics to accelerate to mainstream by 2018, the IT Infrastructure Availability and Performance Management report explained that "Big data analysis has been cemented by exponential, continual growth of data (IT and business) generated by highly adaptive systems with large numbers of moving parts, whose interactions are increasingly transient and complex. These systems' behavior cannot be characterized, much less managed by inferring the behavior of the whole from the behavior of any individual part, necessitating the use of ITOA's advanced capabilities."

The Need for Analytics

The main issues that are driving interest in IT Operations Analytics solutions come from a variety of pressures that need to discover complex patterns in high volumes of "noisy" IT data.

IT Operations Analytics has an automated inference capability not available in most tools, featuring capabilities like:

  • Complex operations event processing (COEP)
  • Machine learning/statistical pattern discovery and recognition (ML/SPDR)
  • Unstructured text indexing search and inference (UTISI)
  • Topological analysis (TA)
  • Multidimensional database search and analysis (MDSA)

The IT Market Clock IT Automation report concludes, "While all ITOA technologies can enhance I&O disciplines (monitoring, automation and service support), only certain technologies (ML/SPDR and UTISI) can support growing demand for increasingly intelligent and personal experiences associated with digital business initiatives — underscoring the need for accurate inventory and comprehensive architecture."

Business impact from Application of IT Operations Analytics

  • Agility and productivity gains through active analysis of IT and business data, yielding new insights on user interaction, business activity and supporting IT system behavior.
  • Cost reduction by a significant reduction of time and effort required to identify the root cause of availability and performance issues.
  • Risk mitigation via active analysis of monitoring and configuration data identifying anomalies from both operations and security perspectives.

Looking at how IT Operations Analytics has already been applied, the analysts note in both reports that "ITOA investment is growing due to increasing demand for agility and digital business, improved usability, implementation, pricing and cultural shifts (DevOps), but is inhibited by a lack of necessary skills."

Emerging IT Operations Analytics Vendors

The strong momentum that IT Operations Analytics has gained has been reflected by the offering of a number of innovative vendors, with both reports highlighting: BMC Software; Elastic (elasticsearch); Evolven; Jut; Moogsoft; Prelert; Splunk; Sumo Logic; VMware; Xpolog.

 

About the Author
Martin Perlin