Gartner on CMDBs: Caterpillars or Butterflies?
Raul Cristian Aguirre comments on the recently released paper from Gartner, Hype Cycle for IT Operations Management, which describes the state of CMDB deployments (Referring to CMDB, Raul calls them financial black holes).
According to Gartner's CMDB deployment statistics, CMDB deployments that were able to model at least three IT services in their CMDBs experienced a very modest increase in 2010 (from 5% to 8%). This means that 92% to 95% of the deployments failed at the very modest goal of mapping just three IT services. He adds that CMDB deployment typically takes a long time and may not even show real value for the company, saying "they are infinite projects that require three to five years to start."
He explains that he sees how a CMDB may make sense for some internal IT processes (such as asset and change management). However, he qualifies this by adding that there are other projects that can give much more rapid value, credibility and visibility in a company. Source: http://thevisibilityblog.com/2011/07/21/gartner-on-cmdbs-caterpillars-or-butterflies/
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