Blog

Is Downtime Choosing You?

• 08 Jan 2013
• Written by: Martin Perlin

We still see how hard downtime and outages hit the modern data center, despite advances in technology, and how the business feels the consequences and impact of downtime. Read more...

Change and Configuration Management Is Sexy Again!

• 07 Jan 2013
• Written by: Sasha Gilenson

As IT organizations were driven to eliminate the guesswork from change lifecycle, they applied various change and configuration management solutions to help IT organizations reduce mean time to repair, improve service uptime and reduce IT operations costs. However, IT operations has found that this ended up taking a lot of time, effort, and heavy investment, ending in disappointment after disappointment, and bringing bitterness and disbelief to the same area these solutions were supposed to make better. So how can change and configuration management become sexy again? Read more...

IT New Year's Resolutions for 2013

• 06 Jan 2013
• Written by: Martin Perlin

2013 is here already. So are you ready? See experts at Gartner, ComputerWorld, CIO.com, and InforWorld, and more as they share their insights into what resolutions the IT department should adhere to in 2013. Read more...

Weekly IT Highlights on CIOs, 2013 Predictions, IT Operations Analytics, trends for Cloud and More

• 03 Jan 2013
• Written by: Martin Perlin

As Friday comes around, we want to recap some of the best stuff from our blog on CIOs, 2013 Predictions, IT Operations Analytics and trends for cloud and any other topics that we found interesting and shared over the week. Read more...

IQ? EQ? OQ! What’s your IT Operations Quotient (OQ)?

• 02 Jan 2013
• Written by: Sasha Gilenson

With a significant amount of IT spending going to operations, when I&O organizations can clearly demonstrate business value, this can really impact budgets and improve how IT operations is perceived. So how can the value of operations and its impact on the top line be demonstrated? IT needs an IT operations analytics solution to measure critical performance in IT operations. Read more...

Gartner Says IT Operations Analytics to Supplement APM

• 01 Jan 2013
• Written by: Martin Perlin

A recent Gartner report raises questions about the future of the APM market, the enterprises commitment to application-centric IT operations management, as a new enthusiasm grows for IT Operations Analytics technologies. What will IT Operations Analytics have to offer APM? Read more...

Your 2013 Predictions

• 01 Jan 2013
• Written by: Syed Raza and Martin Perlin

With 2013 upon us, we turned to our peers in IT and asked them for their insights and opinions for what they think 2013 has in store for the IT industry? Read more...

A Year in Review: 7 Major Outages from 2012

• 31 Dec 2012
• Written by: Martin Perlin

Looking back at 2012, some big names in technology not only felt the pain of downtime and outage, but also faced the struggle of returning confidence to their service and returning vitality to their reputation. Here are 7 very public events that took place due to failures stemming from infrastructure or application issues that either weren't prevented or weren't caught before they had spiralled out of control. Read more...

Accidental Change at Amazon Takes Netflix Offline

• 30 Dec 2012
• Written by: Martin Perlin

Netflix went offline on of all days...Christmas Eve. Netflix went out due to a change made to the Amazon Web Services (AWS) infrastructure. Did Amazon become the Grinch that literally stole Christmas cheer and long-awaited family time, or was this a legitimate hiccup in cloud services? Read more...

Weekly IT Highlights on IT Operations Analytics, 2013 Predictions, IT Careers, trends for Cloud and More

• 27 Dec 2012
• Written by: Martin Perlin

As Friday comes around, we want to recap some of the best stuff from our blog on IT Operations Analytics, 2013 Predictions, IT Careers and trends for cloud and any other topics that we found interesting and shared over the week. Read more...