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IT Operations Lessons from Charlie Brown

IT Operations are driven by changes. Nevertheless, ensuring that critical business systems continue to stay on track, becomes one their biggest contributions to the business. At the same time this most critical function relies on processes and tools that have hit their limit. Read more...

Weekly IT Highlights on DevOps, the Data Center, IT Operations Analytics and trends for Cloud and More

As Friday comes around, we want to recap some of the best stuff from our blog on DevOps, the Data Center, IT Operations Analytics and trends for cloud and any other topics that we found interesting and shared over the week. Read more...

IT Operations Analytics [eBook]

Recently we released a new, free publication 'IT Operations Analytics', an eBook that lets you see how to get actionable insights for addressing practical day-to-day operations questions. Read more...

Gartner Says IT Operations Analytics Helps Reduce the Occurrence of Incidents

A recent Gartner report addresses the sudden and significant increased demand for IT Operations Analytics systems sparked by the operational data explosion. The report stresses that the enhanced model discovery and root cause discovery capabilities of IT Operations analytics can significantly reduce the number of extremely lengthy root cause discovery processes. Read more...

Weekly IT Highlights on Outages, 2013 IT Resolutions, Change and Configuration Management and trends for Cloud and More

As Friday comes around, we want to recap some of the best stuff from our blog on Outages, 2013 IT Resolutions, Change and Configuration Management and trends for cloud and any other topics that we found interesting and shared over the week. Read more...

IT Perceptions, End User Realities

End users and IT have significantly different views about IT's role in the organization and the level of satisfaction with IT projects. Here we explore how a new approach to IT operations can affect performance, have a significant impact on the business, and bring these two sides into closer alignment. Read more...

Is Downtime Choosing You?

We still see how hard downtime and outages hit the modern data center, despite advances in technology, and how the business feels the consequences and impact of downtime. Read more...

Change and Configuration Management Is Sexy Again!

As IT organizations were driven to eliminate the guesswork from change lifecycle, they applied various change and configuration management solutions to help IT organizations reduce mean time to repair, improve service uptime and reduce IT operations costs. However, IT operations has found that this ended up taking a lot of time, effort, and heavy investment, ending in disappointment after disappointment, and bringing bitterness and disbelief to the same area these solutions were supposed to make better. So how can change and configuration management become sexy again? Read more...

IT New Year's Resolutions for 2013

2013 is here already. So are you ready? See experts at Gartner, ComputerWorld, CIO.com, and InforWorld, and more as they share their insights into what resolutions the IT department should adhere to in 2013. Read more...

Weekly IT Highlights on CIOs, 2013 Predictions, IT Operations Analytics, trends for Cloud and More

As Friday comes around, we want to recap some of the best stuff from our blog on CIOs, 2013 Predictions, IT Operations Analytics and trends for cloud and any other topics that we found interesting and shared over the week. Read more...