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The Value of CMDB Seldom Exceeds the Cost of Doing It

Rob England, AKA The IT Skeptic, says CMDB can't be done. Just to get the benefit linking a change or incident in a CI to the associated service(s) for determining impact requires enormous costs. Read more...

CMDB = IT Bill of Materials? Resources?

CMDB = IT Bill of Materials?Charles Betz, Research Director at Enterprise Management Associates (EMA), compares the CMDB to the manufacturing world’s Bill of Materials. However, he points out that this comparison falls short.
 
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Reinvent the Obsolete but Necessary CMDB (Forrester)

Forrester ResearchForrester researcher, Glenn O’Donnel says that the once-promising configuration management database (CMDB) has failed. The complexity and confusion surrounding the CMDB has led to many project failures, prompting I&O professionals to rethink their approach.
 
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Critical Microsoft 2008 Server Application Configurations Top Picks

Microsoft 2008 Server Application administrator? See the configuration top picks we've compiled, chosen from the Microsoft 2008 Server Application experts amongst our customers, that you should definitely worry about, helping you to keep reliable performance. Read more...

Enterprise Features: Streamlining of IT Ops with Social Interaction Platforms

media logo enterpriseEnabling social media for IT stands to dramatically enhance the alignment of business and IT. This will mean better engagement to IT's customers (the business and the organization's end users), driving productivity and even lowering costs.
 
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25 IT Environment Performance Metrics for Taking Your Organization to the Next Level

We've identified 25 key IT performance metrics that you can apply to take your IT organization to success. Read more...

APM Digest: Control or Change? Maintaining Enterprise Performance Without Compromising Innovation

Businesses will need change management and configuration management resources that can allow them to effectively drive change in their environment while not inhibiting business agility, and remaining in control. Read more...

Top Apps for IT Operations

With literally over 500,000+ apps out there, we know you don't have time to review them all. So, we've compiled a list of apps that help IT Operations do their jobs, listed alphabetically, and identified according to their platform (Apple/Android). Read more...

Most Common Change and Configuration Issues in 2011

In today's complex operations, change and configuration errors are common, very common. Here are some of the most common change and configuration issues that we have seen in our customer's experiences. Read more...

Critical IIS Configurations Top Picks

As IIS administrators, you need to quickly focus in on the most critical IIS configurations necessary to boost IIS performance. So we've compiled for you below the top picks, chosen by our customers' IIS experts, that you should definitely watch closely. Read more...