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A 5 Point Game-Plan For Reducing IT Incidents

Every IT incident carries the risk of harming IT's reputation. What can you do to reduce the volume of IT incidents? Here's a 5 point game-plan for ways to do it. How many of them are you doing already? Read more...

Taming the Virtualization Beast

Virtualization holds a lot of promise, but the benefits are actually being undermined by change and configuration management issues like drift, integrity and sprawl. Granular Configuration Automation can help with virtualization by delivering visibility into the entire application stack, allow you to control sprawl by making powerful end-to-end environment comparisons, and identifying the deviations in virtual machines. Read more...

Changes, Incidents and Unintended Consequences Index

Get a feel for how unplanned changes in your organization lead to incidents that have a serious impact on the performance of your IT environment. Read more...

4 Configuration Knowledge Hurdles and How to Fight Them

The amount of configuration information available in the entire IT environment of the enterprise is staggering. Here we highlight 4 of the major challenges for IT professionals in managing configuration knowledge. Read more...

A Configuration Change Takes Down Facebook for Almost 3 Hours

Facebook had almost 3 hours of downtime last week following a small configuration change, in now what is being called the worst outage for the site in four years. Read more...

Where Exactly Didn’t You Change Anything?

Managing today's IT environments is made more difficult from the dual challenge of not having enough information about the environment, and sifting through an overwhelming amount of information without knowing the criticality. How do you get the right information to keep your environment stable? Read more...

I Want Advanced Notice of Any Unplanned Outages!

Is wanting to know about unplanned outages ahead of time demanding the impossible? Not at all! There are innovative ways of taking on the unknown and managing unplanned IT outages. Read more...

5 Deadly Landmines on the Path to Virtualization

Some major hurdles remain in the area of configuration management before enterprises can fully exploit virtualization's opportunities, limiting the expected savings from moving to virtualization. Read more...

Notes From The Trenches: Obstacles and Challenges To IT Environment Stability

Are you working in the IT trenches? Do release transitions and incidents impact your environment? Hear about the real challenges encountered by a Test Environment Manager. Read more...

Size Does Matter (but not like that)

Why focus on Granular Configuration and why does it matter?  When it comes to impact and the damage that can be caused to IT environments, size matters in a much different way – small and minute. Read more...