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IT Survival Tips for Reducing Uncertainty and Preparing for the Worst

Despite the best efforts of IT organizations to take steps against failure, with numerous safeguards, a major source of today's failures can be attributed to both complexity and simply human error. Read more...

The Crucial Role DevOps Plays in Change & Configuration Management

logo_cmcrossroadsOne of the main drivers for DevOps is change. Organizations feel the need to increase speed and be able to react instantly to changing business requirements. The emerging DevOps discipline can show its real value to Change Management and Configuration Management, bringing Development and Operations closer together.
 
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5 Reasons Why Virtualization Could Turn into a Nightmare Without Configuration Management

One of the virtualization myths is that in the virtual world configuration management is just not important. The reality is that Change Management and Configuration management is crucial for virtualized environments. Here are 5 reasons why you should make sure that solid virtualization configuration management is in place to meet the demands of the virtual world. Read more...

Costs and Scope of Unplanned Outages

Despite advances in infrastructure robustness, occasional hardware, software and database downtime still occurs. We know that outages are big, but how big is the cost of unplanned IT outages? Read more...

A 5 Point Game-Plan For Reducing IT Incidents

Every IT incident carries the risk of harming IT's reputation. What can you do to reduce the volume of IT incidents? Here's a 5 point game-plan for ways to do it. How many of them are you doing already? Read more...

Taming the Virtualization Beast

Virtualization holds a lot of promise, but the benefits are actually being undermined by change and configuration management issues like drift, integrity and sprawl. Granular Configuration Automation can help with virtualization by delivering visibility into the entire application stack, allow you to control sprawl by making powerful end-to-end environment comparisons, and identifying the deviations in virtual machines. Read more...

Changes, Incidents and Unintended Consequences Index

Get a feel for how unplanned changes in your organization lead to incidents that have a serious impact on the performance of your IT environment. Read more...

4 Configuration Knowledge Hurdles and How to Fight Them

The amount of configuration information available in the entire IT environment of the enterprise is staggering. Here we highlight 4 of the major challenges for IT professionals in managing configuration knowledge. Read more...

A Configuration Change Takes Down Facebook for Almost 3 Hours

Facebook had almost 3 hours of downtime last week following a small configuration change, in now what is being called the worst outage for the site in four years. Read more...

Where Exactly Didn’t You Change Anything?

Managing today's IT environments is made more difficult from the dual challenge of not having enough information about the environment, and sifting through an overwhelming amount of information without knowing the criticality. How do you get the right information to keep your environment stable? Read more...