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Facebook System Outage

Bad day or an update gone wrong? Facebook suffered a brief and widespread outage today. While the cause is still being investigated, the question remains when an incident occurs, how quickly can you know "what changed"? Read more...

Applying IT Analytics to IT Operations Data

How are analytics being applied to IT Operations? Read more...

Downtime Is Still Here and Common

Unplanned data center outages still present a difficult and costly challenge for organizations. System failures are not just a challenge and frustration for organizations, but carry high stakes and broad costs. How pervasive is downtime and outages in the data center? Read more...

The Real Problem is Visibility

How is your visibility into IT operations? Do you know what is happening in change management? Read more...

Gartner Says Data Growth Demands Consolidation in IT Operations Analytics Tool Functionality

A recent Gartner report addresses the growth in demand for IT Operations Analytics systems. The report emphasizes that IT Operations analytics tools will expand in functionality to better address the growth in data facing IT operations teams. Read more...

How Good are you at Change Management?

Is your IT operations too confident about their readiness for change management? Read more...

3 High Profile Outages Underscore the Cost of Downtime

This past week we witnessed some pretty high profile system outages, but deep was the impact? Are companies prepared to make sure performance does not suffer? Read more...

Gartner Analysts Score IT Operations Analytics in Key Position

Gartner's IT Market Clock for IT Operations Management report places IT Operations Analytics in the Advantage quadrant of the clock. Read more...

Enterprise IT Ops Lessons Learned: Sabre System Outage Leaves Airline Consumers Stranded

We all hear about system outages, but how vast can the impact be? Are companies taking system outages seriously and making this a high priority? Read more...

Complexity and Change Management Failure

Is complexity overwhelming your IT operations and encouraging change management failure? Read more...