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Cloud Computing Best Practices: Shifting to Analytics Driven IT Operations


Cloud Computing Best Practices: Shifting to Analytics Driven IT Operations


by Sasha Gilenson

Originally published in Cloud Computing Best Practices (January 17, 2012).

media cloud computingIT is confronted with nearly 'insurmountable' amounts of data. While Cloud computing has paved the way to allow self-service provisioning, this actually increases the number of activities taking place outside of traditional IT operations. Due to the abstraction of cloud activities, IT now lacks visibility into events that take place beyond their jurisdiction.

IT today remains stuck with manual and static approaches for confronting large data challenges. As IT is tasked with supporting an organization's technology infrastructure, this situation exposes IT (and really the business) to potentially catastrophic risks, through an inability to know what is happening in the IT environment.

To take on today's complex state of operations and dynamics, IT needs to make a paradigm switch, applying automated analytics to the changing, overwhelming amounts of collected data, analyzing it and then presenting it to IT ops in an actionable format.

See the original article at: http://cloudbestpractices.net/2012/01/17/shifting-to-analytics-driven-it-operations/


About the Author
Sasha Gilenson
Sasha Gilenson enjoyed a long and successful career at Mercury Interactive (acquired by HP), having led the company's QA organization, participating in establishing Mercury's Software as a Service (SaaS), as well as leading a Business Unit in Europe and Asia.

Sasha played a key role in the development of Mercury's worldwide Business Technology Optimization (BTO) strategy and drove field operations of the Wireless Business Unit, all while taking on the duties as the Mercury's top "guru" in quality processes and IT practices domain. In this capacity, Sasha has advised numerous Fortune 500 companies on technology and process optimization, and in turn, acquired a comprehensive and rare knowledge of the market and industry practices.

Sasha holds an M.Sc. in Computer Science from Latvian University and MBA from London Business School.