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Charley Rich

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Charley Rich Former Garner Analyst

What is Change Reconciliation and Why Care?

Charley Rich, Former Gartner Analyst & Evolven Tech Strategist speaks on the importance of change reconciliation for maintaining stability.

Change Awareness: The Impact to Agility & Stability

Charley Rich, Former Gartner Analyst & Evolven Tech Strategist speaks on change awareness.

Want to Get Smarter about Root Cause?

Charley Rich, Former Gartner Analyst & Evolven Tech Strategist discusses the missing dimension of today's APM tools and how to use Change Awareness to get smarter about root cause.

Making Risk Informed Decisions About Change | IT Ops Straight Talk with Charley Rich

Anytime you make a decision in business you incur risk. Charley Rich, Former Gartner discusses how IT can make better informed decisions when it comes to change.

A Different Perspective on Observability | ITOps Straight Talk with Charley Rich

What does 4 Dimensional Observability mean? Charley Rich, Evolven Technology Strategist & Former Gartner Analyst answers this and why the 4th dimension of observability is fundamental to determining root cause of critical performance, security and compliance incidents.

Success in ITOps - More than Just Technical | IT Ops Straight Talk with Charley Rich

Success in ITOps is more than just technical...there is a cultural component as well. Charley Rich, Former Gartner Analyst explains more.