1 (866) 866-2320 Straight Talks Events Blog

Keith Woods - Transforming IT Operations | Evolven

  Home/Resources/Straight Talks/Keith Woods

Keith Woods IT Director

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters above the video title 'Magic 8 Ball on IT Ops' in black and red letters.

Magic 8 Ball on IT Ops | IT Ops Straight Talks with Keith Woods

What do you do when you're told you need to accelerate from 3,000 changes per month to implementing 30,000 changes per month the following year - without adding anymore people?

Keith Woods, IT Director shares this story and how he used automation, advanced data capturing and more from Evolven to achieve this.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters above the video title 'Know What Shorts to Wear' in black and red letters.

Know What Shorts to Wear | IT Ops Straight Talks with Keith Woods

What's the #1 cause of IT problems?
IT solutions 🤣

We've all heard this joke before...but we think it's time to end this.

Keith Woods, IT Director shares how he finally found an effective IT solution to change management.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters to the left of the video title 'Why Can't Your Systems Always Be On?' in black and red letters.

Why Can't Your Systems Always Be On? | IT Ops Straight Talks with Keith Woods

Availability is King.
Your systems can and should always be on.

But how can IT make this happen?
Keith Woods, IT Director shares the important ITSM process to ensure your IT system is consistently available and resilient.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters above the video title 'The Strength in One Team' in black and red letters.

The Strength in One Team | IT Ops Straight Talks with Keith Woods

What do you call it when James Bond takes a bath?
Bubble 0-7 🤣

A joke never hurts. Now that we have your attention, hear from Keith Woods, IT Director how a DevOps culture is powerful for sharing and implementing information effectively to solve any IT problems.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters above the video title 'Ode to ITSM' in black and red letters.

Ode to ITSM | IT Ops Straight Talks with Keith Woods

"Today’s typical ITSM implementation will not survive in the digital era. In fact, that approach to ITSM will be automated out of existence, which may leave many IT organizations sitting on the digital transformation sidelines. The irony is that ITSM done well could be the very enabler of digital transformation" - Doug Tetter, Institute of Digital Transformation.

Keith Woods, IT Director predicts what the future of ITSM in IT will look like.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters left of the video title 'SQiRM with Leadership for Success' in black and red letters.

SQiRM with Leadership for Success | IT Ops Straight Talks with Keith Woods

SQiRM means Service Quality Review Meeting - and these meetings often leaves IT squirming.

Keith Woods, IT Director discusses how IT Leaders can better lead SQiRM meetings by understanding the risk and changes happening across our IT systems.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters above the video title 'It's What We Do' in black letters.

It's What We Do | IT Ops Straight Talks with Keith Woods

Change management isn't something IT can learn once when we need to learn it. In IT, change is what we do.

Keith Woods, IT Director discusses how today's change management culture needs to change to better prevent incidents and find root-cause.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters above the video title 'Does Spandex Work For Unexpected Changes?' in black and red letters.

Does Spandex Work For Unexpected Changes? | IT Ops Straight Talks with Keith Woods

Keith Woods, ITSM Director with Voya Financial talks real world examples and the challenges for managing change in IT, whether authorized or unauthorized changes.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters above the video title 'What Does Being Change Aware REALLY Mean?' in black and white letters.

What Does Being Change Aware REALLY Mean? | IT Ops Straight Talks with Keith Woods

IT needs all the information. Keith Woods, ITSM Manager at Voya Financial discuss why you should be looking at the changes you know about, and don't know about.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. Video title 'The Next Big Thing - Already Here' in black and red letters.

The Next Big Thing - Already Here | IT Ops Straight Talks with Keith Woods

The next big thing is already here to automate IT Ops - Evolven. Keith Woods, ITSM Director with Voya Financial shares how he's using Evolven to automate the ITSM and change management process with better optics and less noise.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters above the video title 'My AHA Moment! Data Analytics for IT Ops' in black and red letters.

My AHA Moment! Data Analytics for IT Ops | IT Ops Straight Talks with Keith Woods

Keith Woods, ITSM Director with Voya Financial shares his AHA moment after seeing for himself the power of change data provided by Evolven's AI-driven change analytics engine.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters above the video title 'Boris & Billy - The Importance of Change Intent' in black and red letters.

Boris & Billy - The Importance of Change Intent | IT Ops Straight Talk with Keith Woods

Who is Boris & Billy? Tune in to Keith Woods, ITSM Director at Voya Financial to learn what's the intent of change intelligence and why it needs to go deeper.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters left of the video title 'Moving Forward Not Backward' in black and red letters.

Moving Forward Not Backward | IT Ops Straight Talk with Keith Woods

Post implementation is not about blaming, its about helping. Learn more from Keith Woods, ITSM Director at Voya Financial on how IT can move forward from IT incidents, not backward.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters left of the video title 'Change Detection and Issues Like Log4J' in black and white letters.

Change Detection and Issues Like Log4J | IT Ops Straight Talks with Keith Woods

How much time & money did Log4J cost your team? Keith Woods, IT Director & Change Management Expert shares he was able to remediate Log4J in just a week.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters above the video title 'How Do You Define Risk in ITOps?' in black and red letters.

How Do You Define Risk in ITOps? | IT Ops Straight Talks with Keith Woods

How much risk are you willing to take on? Keith Woods, ITSM Director with Voya Financial shares real-world examples of how to define risk and what it means for your business.

Promotion for a YouTube video by Evolven's IT Director, Keith Woods. IT Ops - Straight Talk - Evolven in black and red letters below the video title 'Did He Say Windows 2003?' in black and red letters.

Did He Say Windows 2003? | IT Ops Straight Talks with Keith Woods

Keith Woods, IT Director & Change Management Expert shares examples of how he discovered & challenged his teams high-risk changes and how they reduced it.