JERSEY CITY, NJ (June 10, 2013) – Evolven Software, a leading provider of IT Operations Analytics solutions, announced today that the results from recent surveys conducted at the Gartner Data Center Summit (Dec 5-9 '12) and ServiceNow Knowledge13 (May 12-16 '13) is now available in the 2013 IT Operations Quotient Report.
More than 84% of IT professionals surveyed said that they want to significantly improve their IT operations management.
The IT Operations Quotient (OQ) used for the surveys is a metric for evaluating operational ability to support existing business services and incoming business requirements. The survey results revealed that IT Operations performance in the context of changes that occur show a clear lack of visibility into the IT environment:
- 7% - When an incident occurs, can you quickly know what changed?
- 8% - Can you automatically validate that your release deployed accurately?
- 5% - Can you quickly identify what is an incident's root-cause?
- 5% - Can you automatically analyze the consistency of your environments?
More than half of the IT executives surveyed said that one of their greatest challenges comes from managing changes in their IT environments. Nearly 80% said they can't automatically validate the accuracy of their deployments. "The IT OQ Report on IT Operations offers a good indication to IT executives as to whether IT ops investments have yielded desired results," said Sasha Gilenson, CEO, Evolven. "Today, IT Ops is more likely to be at the table in executive meetings with spreadsheets of metrics showing the success of their efforts. This IT OQ Report offers a measure in the context of the changes that occur, and how operations responds to change."
Evolven applies a new IT Operations Analytics approach to the chronic change and configuration challenges, turning dynamic, overwhelming change and configuration data into actionable insights. Using this solution allows IT operation managers to know exactly what has changed in their environments, investigate incident root-cause, maintain environment consistency, validate changes, and eliminate configuration drift.
Leading industry analyst Gartner selected Evolven as a Cool Vendor in IT Operations for 2013 recognizing Evolven as "the only vendor to marry IT Operations Analytics to configuration and change management." In 2013, Evolven was selected as a winner of the Red Herring Top 100 North America award, a prestigious honor that recognizes the year's most promising private technology companies across North America. Adding to this recognition, other industry analysts have recognized Evolven for "transforming change and configuration management" and as the "industry's most adaptive change management analytics." Evolven is a privately held, venture-backed company headquartered in the U.S., with presence in Europe and the Middle East. Evolven's executive team and advisory board include world-renowned experts in IT management and enterprise software. Evolven's investors are leading venture capital firms Pitango Venture Capital (www.pitango.com) and Index Ventures (www.indexventures.com). For a free demo call 1-888-841-5578, visit www.evolven.com or follow us on Twitter @evolven