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ITOps - Straight Talks

What is Change Reconciliation and Why Care?

Charley Rich, Former Gartner Analyst & Evolven Tech Strategist speaks on the importance of change reconciliation for maintaining stability.

Change Awareness: The Impact to Agility & Stability

Charley Rich, Former Gartner Analyst & Evolven Tech Strategist speaks on change awareness.

Want to Get Smarter about Root Cause?

Charley Rich, Former Gartner Analyst & Evolven Tech Strategist discusses the missing dimension of today's APM tools and how to use Change Awareness to get smarter about root cause.

Does Spandex Work For Unexpected Changes?

Keith Woods, ITSM Director with Voya Financial talks real world examples and the challenges for managing change in IT, whether authorized or unauthorized changes.

Making Risk Informed Decisions About Change

Anytime you make a decision in business you incur risk. Charley Rich, Former Gartner discusses how IT can make better informed decisions when it comes to change.

A Different Perspective on Observability

What does 4 Dimensional Observability mean? Charley Rich, Evolven Technology Strategist & Former Gartner Analyst answers this and why the 4th dimension of observability is fundamental to determining root cause of critical performance, security and compliance incidents.

Success in IT Ops - More than Just Technical

Success in ITOps is more than just technical...there is a cultural component as well. Charley Rich, Former Gartner Analyst explains more.

What Does Being Change Aware REALLY Mean?

IT needs all the information. Keith Woods, ITSM Manager at Voya Financial discuss why you should be looking at the changes you know about, and don't know about.

The Next Big Thing - Already Here

The next big thing is already here to automate IT Ops - Evolven. Keith Woods, ITSM Director with Voya Financial shares how he's using Evolven to automate the ITSM and change management process with better optics and less noise.

My AHA Moment!  Data Analytics for IT Ops 

Keith Woods, ITSM Director with Voya Financial shares his AHA moment after seeing for himself the power of change data provided by Evolven's AI-driven change analytics engine.

Boris & Billy - The Importance of Change Intent

Who is Boris & Billy? Tune in to Keith Woods, ITSM Director at Voya Financial to learn what's the intent of change intelligence and why it needs to go deeper.

Moving Forward not Backward

Post implementation is not about blaming, its about helping. Learn more from Keith Woods, ITSM Director at Voya Financial on how IT can move forward from IT incidents, not backward.

Tackling Unauthorized Changes

Change, especially unauthorized change, has an inherent risk for critical security, compliance & performance issues across our IT environments - so how can IT leaders tackle unauthorized change? Learn from the expert - Sasha Gilenson - CEO at Evolven Software.

Keeping Your Environment Consistent

Sasha Gilenson, CEO at Evolven discusses the challenges of maintaining environment consistency and meeting expectations in today's complex IT environments. Tune in to learn how to solve these challenges!